Refund and Exchange Policy


To be eligible for a return, your item must be unused and in the same condition that you received it.

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-5 business days.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at orders.starsandstripes@gmail.com and send your item to: 518 10th St NW, Washington D.C., 20004  

Shipping

  • To return your product, you should mail your product to: 518 10th St NW, Washington D.C., 20004  

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

  • Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

  • If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.